Customer Success Associate

Hey there, tech rockstar 👋

We're Hivel, and we're on a mission to revolutionize the multi-billion dollar developer productivity space. Think of us as the cool kids' table in the global startup cafeteria. We're growing fast, pushing boundaries, and having a blast while doing it.

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What's the gig?

We're looking for a badass AI/ML Engineering Manager to join our crew. If you're a coding wizard with a knack for leadership and a passion for cutting-edge tech, we want you! You will be reporting to the Founder, who’s also the acting CTO for Hivel.

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What you'll be doing?

• Getting your hands dirty with code, architecture, and data analytics (no ivory tower leadership here!)
• Leading a team of brilliant engineers (think: herding cats, but the cats are geniuses)
• Diving headfirst into AI and ML projects (because who doesn't love a good algorithm?)
• Not just staying on top of GenAI and LLM trends, but pushing to production
• Chatting with customers to really get what makes them tick
• Dreaming up solutions that are 10x better than what customers even knew they wanted
• Building a kickass engineering culture that people actually want to be part of

You'd be perfect if you have :

• About 5-8 years of tech experience under your belt (bonus points if you've got battle scars from startup life)
• A track record of leading engineering teams without losing your cool
• Serious AI and ML projects pushed to end user at scale
• The ability to balance coding like a beast with thinking big picture
• A talent for attracting and keeping top-notch talent (no boring interviews allowed)
• Product sense that goes well with technical brilliance
• Ability to speak comfortably with global CTOs at large enterprises on all things tech
• A knack for turning customer requests into game-changing products
• A degree in something techy (extra credit for advanced degrees, but we won't hold it against you if you dropped out to start a company)

The fine print :

Home base is Hyderabad, India. If you're not already there, hope you like packing!

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What's in it for you?

• A chance to work with a global team of awesome nerds
• Competitive pay and equity (we're not afraid to put our money where our mouth is)
• Benefits that'll make your friends jealous
• Flexible work setup (pants optional, results mandatory)
• Learning opportunities galore (your brain will thank you)
• A startup culture that's more addictive than your favorite Netflix series

Ready to join the Hivel adventure and help us make developers' lives easier (and more fun)? We're waiting to hear from you!

P.S. Hivel is an equal opportunity employer. We don't care about your race, gender, age, or whether you prefer tabs or spaces (okay, maybe we care a little about that last one). If you're awesome, we want you on our team!

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PS: Not creating a JD using AI is a sin especially when hiring for an AI role :) 

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