56% Faster Cycle Time: AvidXchange’s Journey with Hivel
How AvidXchange used Hivel to unify engineering data, shorten delivery cycles, and build a culture of continuous improvement.
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Founded in 2000 and headquartered in Charlotte, North Carolina, AvidXchange is a leader in Accounts Payable Automation for mid-market finance teams.
AvidXchange integrates directly with existing ERP systems and connects customers to one of the largest supplier networks in North America, enabling paperless invoice and payment processing.
As a growing fintech company serving complex customer needs, AvidXchange’s engineering organization plays a key role in driving innovation, reliability, and delivery speed.
“We’re an accounts payable automation company — we are not a software engineering intelligence company. It’s not our core competency. And as a leadership team, we came to the realization that our reporting strategy just wasn’t viable for the long term.”
- Jack Notarangelo, Sr Director of Engineering, AvidXchange
Engineering data was spread across multiple tools: code repos, work management systems, ticketing systems, code quality systems, and HR systems.
Reporting wasn’t AvidXchange’s core competency. They needed a single, reliable view of engineering data to guide decisions.
Hivel unified engineering metrics into a single dashboard, helping teams tighten their continuous improvement efforts and see the real impact of changes over time.
AvidXchange made Cycle Time their focus metric and set a weekly review cadence, using Hivel to discuss bottlenecks and improvement themes in every session.
Within six months, AvidXchange reduced Cycle Time by 56% and built a stronger, data-driven engineering culture.
AvidXchange made Cycle Time their north star metric. They built a weekly cadence of improvement for their teams, who could see their story in the Hivel data and act on it.
Looking Ahead
“We’re starting to move from focusing solely on Cycle Time to AI adoption. AvidXchange has been an early adopter of AI, and Hivel is now helping with metrics that show how much code is written by AI vs manually. That visibility will be very helpful as we continue to measure AI’s real impact on how we deliver value to our customers.”
- Jack Notarangelo, Sr Director of Engineering, AvidXchange
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AvidXchange showed how data-driven decision-making drives improvement. With Hivel, they halved cycle time and now focus on AI Adoption and Impact.
Hivel is an AI-powered Engineering Intelligence Platform, built by engineers, for engineers. We connect Git, Jira, CI/CD, and AI tools into one view, helping you track team performance and AI’s impact.
Ready to bring the same visibility and discipline to your teams?
