DORA Metrics

Is your team shipping faster, or just coding faster with AI?

Copilot and Cursor are doubling merge rates. Hivel's DORA metrics show whether that speed is improving delivery health or quietly raising your failure rate. All four metrics, standardized, in one view.

Book Demo

The four questions DORA answers that CI/CD dashboards can't.

Are we deploying more often, and is that good?

High deployment frequency is only good news if change failure rate isn't climbing with it. Hivel shows both in one view so you catch the pattern before fast-and-breaking becomes normal.

How long from commit to production, really?

Lead time exposes what engineers feel but leadership rarely measures. Long lead times point to review queues, staging bottlenecks, or manual deployment steps that erode the speed AI tools were meant to deliver.

How often does a deployment cause an incident?

This metric tells you whether AI speed is producing faster features or just more production fires. Only incidents linked to commits or PRs count, so the number reflects code-caused failures, not every alert.

When production breaks, how fast do we recover?

MTTR tells you whether response capacity is keeping pace with deployment volume. As deploy frequency grows, especially with AI in the loop, recovery time signals whether systems are getting more resilient or more fragile.

Four tabs. Every angle on engineering effort.

DORA classification bands

Hivel benchmarks each metric against DORA's Elite, High, Medium, and Low bands. You see where you stand against the standard.

‍

Cross-team comparison

Filter by team or repo to compare delivery health side by side. Identify Elite teams and laggards in one view.

‍

Historical trend view

Every metric carries a 90-day trend from day one. Spot whether AI tooling changes moved delivery health in the wrong direction.

‍

Drilldown to the PR

Any anomalous metric drills to the deployments or incidents behind it. CFR spike? See exactly which PRs caused it.

‍

Hivel × Freshworks Case Study Card

Freshworks NASDAQ: FRSH

How Freshworks measured AI impact across 1,500 engineers — in real time

The Challenge

No standard way to measure AI adoption across 1,500 engineers

Couldn't tell which AI tools were helping vs just running

Surveys were the only answer — slow, expensive, inaccurate

40% Increase in engineering throughput

50% Reduction in rework and maintenance

25% More features released in key business units

10% Improvement in time-to-market

Frequently asked questions

We haven't integrated incident management yet. Can we still see DORA metrics?

Partially. Deployment Frequency and Delivery Lead Time are live as soon as your CI/CD tool is connected. Change Failure Rate and Mean Time to Restore require your incident management tool to be integrated too.

How does Hivel calculate Change Failure Rate?

Incidents requiring code changes (hotfixes, rollbacks, outages) divided by total deployments in the period. Hivel only counts incidents linked to a commit or pull request, so the number reflects actual code-caused failures, not every ticket in your incident tracker.

How is this different from DORA metrics in our CI/CD tool?

Most CI/CD tools report deployment frequency and lead time but don't connect to incident data. Change Failure Rate and Mean Time to Restore are missing or manual. Hivel pulls all four from the right sources and shows them alongside your other engineering metrics.

Trusted by 1000+ Engineering Teams

Vaibhav Bansal

V.P. Engineering

"Hivel has been phenomenal in helping us present our progress to leadership. Its insights into leading indicators have empowered our team leads to enhance review efficiency and ship features faster. Now, we are able to show the impact of our process changes, clearly identify areas of opportunity, and bring in a data-driven culture without spending time pulling manual reports."

Murali Swaminathan

Chief Technology Officer

"We were looking for a unique solution to understand engineering productivity and efficiency, with a single tool that could give leaders complete visibility. We evaluated other comparable tools, but none were comprehensive enough. When we came across Hivel, it checked all the boxes for measuring developer productivity across both AI and non-AI workflows."

Derek Mackie

Director of Engineering

"Using Hivel shone a light on the non-standard aspects of our work, emphasizing the need for crucial adjustments. The insights from Hivel helped us recognize areas for improvement, particularly in managing cycle times and streamlining development workflows. This guidance has been instrumental in our efforts to enhance operational efficiency and productivity."

Leonardo Pinheiro Ferrari

Chief Technology Officer

"Thanks to Hivel, we've seen a staggering 157% improvement in our deployment frequency. By identifying and addressing inefficiencies, and adopting best practices, we've significantly accelerated our progress. Hivel has been instrumental in our journey to operational excellence."

Chris Callander

Senior Engineering Manager

"Hivel has been instrumental in identifying areas for enhancement and guiding our strategic improvements. It has significantly contributed to our journey toward greater operational efficiency. The Activity and Dev360 features in Hivel have been particularly valuable for providing feedback to engineers during 1-1's, enhancing our communication and development practices."

Shiro Theuri

Chief Technology Officer

"Before Hivel, understanding our engineering team's dynamics was a game of guesswork. Now, with Hivel's clear dashboards and insights, our leaders have the clarity and time-saving tools they need to excel. It's been transformative in streamlining our operations."

Koti Reddy

Chief Technology Officer

"Incorporating Hivel into our daily operations has been a game-changer. It's not just a tool; it's a part of our strategic decision-making process, trusted by our leaders at every level. The impact on our engineering efficiency is undeniable and deeply valued."

Manoj Awasthi

Chief Technology Officer

"It has been great to partner with Hivel to get access to insights that help leaders at all levels gain visibility into bottlenecks and challenges that the teams face, build actionable plan to resolve them and track the progress over time. And thanks for the fantastic support!"

Ameen M

Engineering Manager

"Hivel has made a huge difference to how I manage my teams. Before every one-on-one or appraisal, I rely on it to dive into developer metrics and drive truly meaningful conversations. It helps me spot rework patterns, reward high performers, and benchmark our teams even against our US counterparts. The dashboards are intuitive, insightful, and honestly far more actionable than anything we get from Jira."

Paras Sood

Associate Director

"Hivel's insights have been pivotal in refining our engineering processes, elevating both efficiency and the developer experience. We're now making smarter decisions, faster, thanks to Hivel."

Vaibhav Bansal

V.P. Engineering

"Hivel has been phenomenal in helping us present our progress to leadership. Its insights into leading indicators have empowered our team leads to enhance review efficiency and ship features faster. Now, we are able to show the impact of our process changes, clearly identify areas of opportunity, and bring in a data-driven culture without spending time pulling manual reports."

Murali Swaminathan

Chief Technology Officer

“We were looking for a unique solution to understand engineering productivity and efficiency, with a single tool that could give leaders complete visibility. We evaluated other comparable tools, but none were comprehensive enough. When we came across Hivel, it checked all the boxes for measuring developer productivity across both AI and non-AI workflows.”

Vaibhav Bansal

V.P. Engineering

"Hivel has been phenomenal in helping us present our progress to leadership. Its insights into leading indicators have empowered our team leads to enhance review efficiency and ship features faster. Now, we are able to show the impact of our process changes, clearly identify areas of opportunity, and bring in a data-driven culture without spending time pulling manual reports."

Derek Mackie

Director of Engineering

"Using Hivel shone a light on the non-standard aspects of our work, emphasizing the need for crucial adjustments. The insights from Hivel helped us recognize areas for improvement, particularly in managing cycle times and streamlining development workflows. This guidance has been instrumental in our efforts to enhance operational efficiency and productivity."

Leonardo Pinheiro Ferrari

Chief Technology Officer

"Thanks to Hivel, we've seen a staggering 157% improvement in our deployment frequency. By identifying and addressing inefficiencies, and adopting best practices, we've significantly accelerated our progress. Hivel has been instrumental in our journey to operational excellence."

"The only tool our entire leadership team actually trusts"